Return and Refund Policy

Thank you for choosing Multiply Marketing. As a service-based business, our offerings are intangible and intellectual in nature. This policy explains our approach to returns and refunds, which differs from a business selling physical products.

1. No Returns for Services

Our services, including but not limited to SEO, Digital Marketing, Social Media Posting, Website Making, and funnel creation, are non-tangible and are a result of our time, expertise, and intellectual property. Therefore, we do not accept "returns" in the traditional sense. Once a service has been rendered or a project milestone has been completed and approved, it cannot be returned.

2. Our Commitment to Satisfaction

We are dedicated to delivering high-quality, data-driven solutions. To ensure you are satisfied with our work, we include a review and revision process in every project. We will work with you during these phases to make sure the deliverables meet your expectations and are in line with the agreed-upon strategy. Your feedback is crucial to this process, and we consider deliverables "final" and "accepted" once you have given your explicit approval.

3. Refund Eligibility

Refunds are generally not provided for work that has been completed and accepted. However, we may consider a partial refund in the following limited circumstances:

Cancellation Mid-Project: As outlined in our Cancellation Policy, if you cancel a project mid-way, you will be billed for all work completed up to the cancellation date. Any payments made for work that has not yet been started or completed may be eligible for a refund.

Failure to Deliver: If we fail to deliver a service or a specific project milestone as outlined in our agreement, and this failure is not due to a lack of necessary information or cooperation from your end, you may be eligible for a refund for that specific, undelivered portion of the service.

Overpayment: If an overpayment has occurred, we will refund the overpaid amount.

4. Non-Refundable Items and Services

Please note that the following are non-refundable:

Services Already Rendered: Fees for any services that have been completed, whether as a standalone service or as part of a larger project, are non-refundable.

This includes but is not limited to:

- Discovery, research, and strategy work.

- Completed design mock-ups or website pages.

- Published social media posts or content.

- Executed ad campaigns and ad spend.

Third-Party Costs: We cannot refund any fees paid to third parties on your behalf, such as domain name registration, hosting fees, ad spend, or software subscriptions.

5. How to Request a Refund

All refund requests must be submitted in writing to your dedicated project manager or via email to [Your Email Address]. Please include a detailed explanation of the reason for your request. We will review your request and respond within 10-15 business days.

6. Changes to This Policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Multiply Marketing

[Your Email Address]

[Your Phone Number]

[Your Business Address]