Delivery Policy

This Delivery Policy outlines our process for providing the digital marketing services you've hired us for. Since our services are digital and not physical products, "delivery" refers to the completion and hand-off of project milestones and final deliverables.

Our Delivery Process

Our delivery process is tailored to the specific services outlined in your project proposal or agreement. Each project typically follows a phased approach:

Discovery & Strategy: We begin by collaborating with you to understand your goals, target audience, and current market position. The "delivery" of this phase is a comprehensive strategy document or a project plan.

Creation & Development: This phase involves the actual creation of assets and implementation of strategies. For example:

Website Making: The delivery will be a staging link where you can review the website.

Content Creation: We will deliver a shared document with drafts of blog posts, social media captions, or ad copy for your review.

SEO: We will provide regular reports on keyword rankings, traffic, and other key performance indicators.

Review & Revisions: We will "deliver" drafts or initial versions of our work for your review and feedback. This is a critical step to ensure the final product meets your expectations. The number of revision rounds will be specified in your project agreement.

Final Delivery & Launch: Once you approve the final deliverables, we will launch the website, publish the content, or implement the campaigns. This final delivery signifies the completion of a specific project milestone or the entire project.

Timelines

Project timelines and delivery dates will be clearly communicated in your project proposal. Please note that these timelines are dependent on timely feedback and content delivery from your end. Delays in receiving necessary information or approvals may impact the project schedule.

Service Handoff

Upon project completion and final delivery, we will provide you with all necessary files, access information, and documentation. For example:

For Websites: We will transfer ownership of the website files and provide you with admin access.

For Social Media: We will provide you with final, approved copies of all content.

Post-Delivery Support

Our standard services do not include ongoing support after final delivery, unless a separate maintenance or retainer agreement has been established. Any post-delivery requests for changes or new work will be subject to our standard hourly rates or a new project agreement.

Contact for Delivery Issues

If you have any questions or concerns about the delivery of your project, please contact your dedicated project manager or use the contact information below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Multiply Marketing

[Your Email Address]

[Your Phone Number]

[Your Business Address]